Practical Salesforce Commerce Cloud Implementation from a Salesforce Partner
The Mercury Collective delivers Salesforce Commerce Cloud implementation that helps you implement Commerce Cloud to launch and connect your online store to Salesforce. We work with businesses launching or improving B2B or B2C commerce on Salesforce, covering storefront, B2B commerce, and B2C commerce, turning a complicated platform into something your team can rely on day to day. Work with certified Salesforce experts on flexible monthly plans with no long-term contracts—real help, sized to your budget.
Certified Salesforce experts. Real storefront and B2B commerce experience. Practical Commerce Cloud support, not buzzwords.
The Commerce Cloud Headaches We Take Off Your Plate
Getting Commerce Cloud right is harder than it looks. Your online store isn't connected to your CRM or order data. When that happens, momentum stalls and your team ends up working around Salesforce instead of with it.
Disconnected Store
Your online store isn't connected to your CRM or order data. Until it's addressed, your team keeps working around the platform instead of with it.
Hard to Manage Catalog
Products and pricing are hard to keep current online. It's the kind of problem that compounds until someone with the right expertise steps in.
Clunky Buying Experience
Customers struggle through a poor storefront or checkout. Most teams live with it far longer than they should—and pay for it in lost productivity.
Commerce Cloud Assessment: Find the Gaps, Fix the Right Things
Our Commerce Cloud assessment gives you an honest picture of where things stand. Across six core areas we evaluate configuration, adoption, and risk, then translate the findings into a step-by-step plan with clear priorities. You'll know exactly what to do next and why. Here's what we review:
We define your storefront, catalog, and buying experience and how it connects to Salesforce. Everything is documented so you always know where things stand.
2
Build & Connect
Our team builds the storefront, catalog, and checkout and connects orders to your CRM, then tests the buying flow. Each decision is explained in plain terms so nothing feels like a black box.
3
Launch & Support
You go live with connected commerce and support to refine the experience as you grow. You stay in the loop at every step, with no surprises.
Included in Your Commerce Cloud Engagement
Our Commerce Cloud services cover the full picture—setup, optimization, and ongoing support—so businesses launching or improving B2B or B2C commerce on Salesforce get a platform that works now and keeps working as you grow.
Storefront
A storefront shaped to how you sell, done right the first time, then supported as you grow.
Catalog
Product and pricing management, delivered by certified experts who do this every day.
Checkout
A smooth, converting checkout, scoped to your needs and built to last.
Order Management
Orders connected to your CRM, scoped to your needs and built to last.
B2B/B2C
Commerce fit to your model, scoped to your needs and built to last.
E-Commerce Operations
Ongoing optimization, delivered by certified experts who do this every day.
Why Teams Choose The Mercury Collective
Our Commerce Cloud support feels like having a senior Salesforce team on call: responsive, down-to-earth, and focused on what actually moves your business forward.
Certified Salesforce administrators
Flexible monthly plans
Fractional-cost support model
Dedicated point of contact
Support that scales with your needs
Fast onboarding
Frequently Asked Questions
A few things teams often ask us about Salesforce Commerce Cloud implementation.
What does Salesforce Commerce Cloud implementation include?
How advanced can our Commerce Cloud setup be?
Can you optimize an existing Commerce Cloud implementation?
How thorough is your Commerce Cloud review?
How quickly can Commerce Cloud work be implemented?
How is this different from generic Salesforce consulting?
What does a Commerce Cloud engagement actually produce?
Commerce Cloud implementation launches your online store on Salesforce: building the storefront, product catalog, and checkout, and connecting orders to your CRM so commerce, fulfillment, and service work from the same data. We size the engagement to your team and budget—real expertise without the full-time price tag.
It scales from a focused B2B or B2C storefront to a complex catalog with custom pricing and order flows. We size the build to your products and selling model. We size the engagement to your team and budget—real expertise without the full-time price tag.
Yes. If you have a Commerce Cloud store that's disconnected or underperforming, we review and improve the catalog, checkout, and CRM connection. We size the engagement to your team and budget—real expertise without the full-time price tag.
The assessment reviews your storefront and buying experience, catalog and pricing, checkout and order flow, and CRM connection, then delivers a prioritized plan. It's all delivered by a certified team with a single point of contact, so you're never left guessing.
A focused storefront can go live in stages over several weeks, starting with the core buying experience. It's all delivered by a certified team with a single point of contact, so you're never left guessing.
You get a dedicated team of certified Salesforce experts on a dedicated team at a fraction of the cost of a full-time hire, on flexible monthly plans with no long-term contracts, senior Commerce Cloud help without a full-time hire.
You receive a built storefront, catalog and checkout, orders connected to your CRM, and support, all documented. You get a dedicated team at a fraction of the cost of a full-time hire, scaled up or down as your needs change.
Flexible Monthly Support, Built to Scale
Whether you're starting fresh or improving an existing setup, we provide Salesforce Commerce Cloud implementation on simple monthly plans with no lock-in. Tell us where you are and we'll recommend the right level of support.
