Salesforce Marketing Cloud Services Built Around Your Business
Expert Salesforce Marketing Cloud services to provide end-to-end Marketing Cloud services, from setup to ongoing campaign support. The Mercury Collective works hands-on with teams that want a partner to handle Marketing Cloud setup and day-to-day work, covering Journey Builder, Email Studio, and Mobile Studio so your Salesforce setup actually fits how you work. You get certified Salesforce experts as a dedicated team at a fraction of the cost of a full-time hire, on flexible monthly plans with no long-term contracts—practical support that moves your projects forward instead of stalling them.
Deep Marketing Cloud expertise. Journey Builder, Email Studio, and Mobile Studio handled. A team that knows Salesforce inside out.
Where Marketing Cloud Projects Usually Get Stuck
Most teams hit the same walls with Salesforce Marketing Cloud services. There aren't enough hands to set up and run Marketing Cloud properly. Left unaddressed, these issues quietly drain productivity and erode trust in the system you invested in.
Stretched Marketing Team
There aren't enough hands to set up and run Marketing Cloud properly. Left alone, it quietly costs you time and momentum every week.
Started but Stalled
An implementation began but key journeys and automations were never finished. It's the kind of problem that compounds until someone with the right expertise steps in.
No Ongoing Support
Once set up, there's no one to maintain journeys, data, and deliverability. Until it's addressed, your team keeps working around the platform instead of with it.
Your Marketing Cloud Health Check and Roadmap
Every engagement starts with a focused Marketing Cloud assessment. We examine six critical areas of your current setup, surface the gaps and quick wins, and build a practical plan you can act on. No guesswork and no generic checklists—just a roadmap tailored to your org. Here's what we cover:
We review your Marketing Cloud setup and agree on the services and journeys that will help most. Everything is documented so you always know where things stand.
2
Build & Run
Our team builds and maintains journeys, automations, data, and templates, handling the day-to-day work. Everything is documented so you always know where things stand.
3
Report & Improve
You get regular reporting and continuous improvements so the platform keeps delivering. Everything is documented so you always know where things stand.
Included in Your Marketing Cloud Engagement
We handle Marketing Cloud end to end so nothing falls through the cracks. Each plan includes the services below, delivered by certified Salesforce experts who know the platform deeply.
Setup
Account, Business Unit, and sender configuration, scoped to your needs and built to last.
Journey Builder
Lifecycle journeys across email and mobile, done right the first time, then supported as you grow.
Data Management
Subscriber data and data extensions kept clean, scoped to your needs and built to last.
Templates
Reusable Content Builder templates, done right the first time, then supported as you grow.
Automation
Automation Studio jobs for imports and sends, scoped to your needs and built to last.
Campaign Automation
Ongoing maintenance and optimization, done right the first time, then supported as you grow.
Why Teams Choose The Mercury Collective
Our Marketing Cloud support feels like having a senior Salesforce team on call: responsive, down-to-earth, and focused on what actually moves your business forward.
Certified Salesforce administrators
Flexible monthly plans
Fractional-cost support model
Dedicated point of contact
Support that scales with your needs
Fast onboarding
Frequently Asked Questions
Still have questions? Here are common ones about Salesforce Marketing Cloud services.
What's actually involved in Salesforce Marketing Cloud services?
How complex can Marketing Cloud projects get?
Can you optimize an existing Marketing Cloud implementation?
What's in the Marketing Cloud assessment?
What are typical Marketing Cloud timelines?
How is this different from generic Salesforce consulting?
What deliverables do we get from a Marketing Cloud project?
Marketing Cloud services cover everything from initial setup to running campaigns day to day: Business Unit configuration, journeys, data extensions, templates, automations, deliverability, and reporting. You can use us for a one-time build or for ongoing support, whichever fits.
Services scale from a single-channel email program to multi-channel journeys with advanced segmentation and CRM integration. We size the engagement to your channels and team capacity and adjust as your needs change. It's all delivered by a certified team with a single point of contact, so you're never left guessing.
Yes. A common starting point is finishing or fixing an existing setup, completing stalled journeys, cleaning the data model, and resolving deliverability problems, which protects what you have already invested. You get a dedicated team at a fraction of the cost of a full-time hire, scaled up or down as your needs change.
We assess platform configuration, journey coverage, the subscriber data model, deliverability, content, and CRM integration, then deliver a prioritized plan focused on the highest-impact work first. We size the engagement to your team and budget—real expertise without the full-time price tag.
Setup and quick wins happen in the first weeks; larger journey and data work rolls out in stages so campaigns keep running throughout. You get a dedicated team at a fraction of the cost of a full-time hire, scaled up or down as your needs change.
You get a dedicated team that works as an extension of your marketing function: certified Salesforce experts on a dedicated team at a fraction of the cost of a full-time hire, on flexible monthly plans with no long-term contracts, senior help without a full-time hire.
You receive a configured platform, built journeys and automations, a clean data model, reusable templates, reporting dashboards, and ongoing support, all documented for your team. We size the engagement to your team and budget—real expertise without the full-time price tag.
Let's Make Marketing Cloud Work for You
Get Marketing Cloud expertise on demand—a dedicated team at a fraction of the cost of a full-time hire, on flexible monthly plans with no long-term contracts. If you're unsure how much help you need, we'll talk it through and match you to a plan that fits your team and budget.
